LW Creative is a business run by Lorna Webber as a sole trader. This privacy policy will explain how the business uses the personal data that’s collected from you when you use our website and services.
This policy’s purpose:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
LW Creative collects the following data:
Personal identification information (Name, email address, phone number)
How do we collect your data?
You directly provide LW Creative with the data we collect. We collect data and process data when you:
Fill out the contact form online or email us to begin a project or use our services.
Voluntarily complete a customer survey or provide feedback via email.
Use or view our website via your browser's cookies.
LW Creative may also receive your data indirectly from the following sources:
Via social media contacts, such as LinkedIn.
How will we use your data?
LW Creative collects your data so that we can:
Process your project and manage your account.
Email you with special offers on other products and services we think you might like.
When LW Creative processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
LW Creative securely stores your data on a secure Google Workspace database.
LW Creative will keep your Name, Company, Project Name and Contact Details for up to five years. Once this period has expired without renewal of interest, we will delete your data.
Marketing
LW Creative would like to send you information about our products and services that we think you might like.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right at any time to stop LW Creative from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please reply with “unsubscribe” to any marketing communication we send.
What are your data protection rights?
LW Creative would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request LW Creative for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that LW Creative corrects any information you believe is inaccurate. You also have the right to request LW Creative to complete information you believe is incomplete.
The right to erasure – You have the right to request that LW Creative erases your personal data, under certain conditions.
The right to restrict processing – You have the right to request that LW Creative restricts the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to LW Creative's processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that LW Creative transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Email: lorna@lornawebber.co.uk
Call us: 07590917579
Cookie Policy
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org
How do we use cookies?
LW Creative uses cookies in a range of ways to improve your experience on our website and to understand how you use our website.
What types of cookies do we use?
There are several different types of cookies. However, our website uses:
Functionality – LW Creative uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
How to manage cookies
You can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
LW Creative’s website contains links to other websites. Our privacy policy applies only to our website and services, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
LW Creative keeps its privacy policy under regular review and any updates can be emailed to those who request them.
How to contact us
If you have any questions about LW Creative's privacy policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Our email: lorna@lornawebber.co.uk
Call us: 07590917579
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that LW Creative has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.